Shipping and Returns
Ownership of all goods supplied remains vested in Telescope Shop until payment is made in full.
We ship orders within South Africa.
All orders are usually shipped within 3-5 days from confirmation of order, subject to availability of stock and receipt of payment. Orders placed over weekends or public holidays will be processed on the next working day. Once the order is shipped you will receive an e-mail confirming shipment including any tracking information if applicable. All items purchased from Telescope Shop are made pursuant to agreements with shipping and delivery agents and risk of loss pass from Telescope Shop to such agents upon delivery of any item to such carrier.
MDS Colivery couriers are normally used to send our items. We may use different couriers depending on the weight, size and destination of the order.
Faulty equipment is to be returned to Telescope Shop offices in Brakpan. If items are returned within 24 hours from purchase unopened, a credit will be passed. We will issue you with a return number and the return delivery address. Upon receipt the item will be inspected and if it is still in its original sealed packaging we will refund your money less 20% handling fee. Shipping fees incurred in the processing of the order are not refundable.
We do not accept returns on software under any circumstances.
We will accept cancellations on orders still pending but if we have incurred costs these will be passed on to you. Any cancellations during processing will be subject to a 20% handling fee.
Telescope Shop shall not be liable for any loss of profits or any damage, direct or indirect, consequential or otherwise sustained by the purchaser whether or not caused by the negligence of the seller, its agents or employees.
Interest will accrue on overdue amounts.
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